We aim to despatch all orders as soon as possible, after the receipt of your payment, most items are sent by courier, normally within 48 hours. We reserve the right to select a different method of carriage at our discretion.
Postage and packing charges to addresses within the United Kingdom are £7.00, unless you order over £35.00 then there is free postage and packing.
Unfortunately we do not deliver to other countries.
Customer support telephone no is 02088835642. (Standard call rate) Our staff are available from 9.30am to 5.30pm Monday to Saturday to answer any queries.
Cancellation rights and guarantee: We offer a 100% satisfaction guarantee, which means if you are not satisfied with any product that you purchase from our online shop, you can cancel your contract within seven working days. The seven working day cancellation period begins the day after the one the goods are received for a full refund. All monies including the initial postage and packing charges will be refunded within thirty days of your cancellation.
Unwanted goods: Should you wish to cancel your order, please notify us as soon as possible, if the order has not been shipped, we can simply cancel the order. However if you are in receipt of your goods you, the consumer must arrange for the return of the goods at your own expenditure.
Complaints: W.Martyn believes that all goods supplied are of the highest quality and attempt to provide an excellent service at all times. However should any goods or service not meet your expectations please let us know by emailing us at firstname.lastname@example.org, or by writing to
135 Muswell Hill Broadway
We will look to answer all queries within 5 working days.
Your statutory rights are not affected by this document.